Monday, November 23, 2015

New York, New York

Chris and I have strategized and planned, schemed and leveraged, and we’ve finally done it – managed to collect points and miles so that he and the kids and I can go to New York for fun for the week after Christmas and before the New Year.
We know, of course, a lot of things that we want to see – and teenagers are interested in seeing a lot of things that adults are as well, which makes it easier to plan in some respects. On our list: the 9/11 memorial; MOMA; some great restaurants to tempt our foodie palates; definitely a play or a musical or both; and some shopping at the Strand and a few other favorites.
A question for dear readers, however, as one issue has stymied us – what should we do for New Year’s Eve? We are staying in Midtown but are firmly against going to Times Square or any other crazy, crowded places that night. We’ve talked about ice skating but I’m not keen on that, and not sure that Rockefeller Center won’t be a nightmare of people queued up for skating too. Going to dinner early, or even ordering Chinese food into the hotel (see my 2014 blog post for more details on why that is one of my favorite NY experiences) and watching movies in the room is something we have talked about. But are we missing something?
Keep in mind anything outdoors is likely to be cold – if not snowy and slushy – at this time of year. And that all four of us like history, great music, and cool art – if any of that inspires you with ideas. Wait, maybe the King Cole Bar at the St. Regis is calling us . . . .
- Laura Flippin

Tuesday, November 17, 2015

The Marine Corps Marathon in Washington, D.C.

The Marine Corps Marathon (MCM), held annually in October in Washington DC, is a great way to see people from all over the world traveling to the US capital. Of course, all marathons attract runners from every corner of the globe – but the MCM somehow seems special. First, there are no qualifying thresholds, so anyone can enter and plenty of people do – as proven by the signs along the race course that challenge runners to beat the famous alumni in particular (“You can do better than Oprah!” – yes, she ran it and in pretty good time, too).
Second, because the race takes place in the nation’s capital, many runners want to be part of the excitement that comes in running past monuments, the White House, the Capitol building and along the Potomac River – it’s a well known city and one people want to see even if they are just spectators and not runners.
Third, there is an incredibly patriotic element to the race. It is hosted by the US Marines (guaranteeing it is done on time and without a glitch), and attracts many servicemen and women, both active and retired, both runners and wheelchair. At the end of the marathon – should you finish – a Marine puts the finisher’s medal around your neck while people of all different nationalities look on. Everywhere there are American flags, but also plenty of signs that there are plenty of travelers there – a runner in full Scottish kilt and bagpipe; Australian flags; oompah music from Germany; and lots of chatter in dozens of languages. I saw all of that this year – it was Chris’s third time running the MCM, which means it was my third time as pit and support crew (I’m getting better every year). And on Monday, when it’s over, at the airport, you can see runners flying home — or to their next marathon perhaps – to far flung places, proudly wearing their medal and being congratulated by everyone from gate attendants to TSA agents.
To the Marines, thank you for hosting and providing such a great event – that attracts people from all over the world for a unique kind of tourism. And to Chris – congratulations on sub-four, 3:57 to be exact!
Laura Flippin Washington DC

Wednesday, November 11, 2015

United Global Services

In the world of frequent flier programs, the most coveted may surely be United’s mysterious and elite “Global Services” status. For those of you unacquainted with this magical creature, it really is the only way to travel. Far beyond mere 1K status (100,000 miles annually on United flights), it is something that frequent fliers speak of reverently when they talk about even the most grueling business travel.
How do you obtain entry to this prestigious program? The truth is that no one really knows. United Airlines does not disclose how it selects members, and there are no published criteria for how you get or retain this status. A while ago, the Wall Street Journal published an article that came about as close as any I’ve ever seen to describing some of the keys to the castle: “Inside United’s Secret Club for Top Fliers.” The WSJ suggested that flying at least 100,000 miles a year is a minimum, but that heavy spend with United – perhaps more than $50,000 – and on premium flights and in premium classes of service (Business First and Global First) are what count the most.
Whatever the allure, I can tell you unabashedly that I’m part of the cult. I track my miles and spend with United, I treasure them, I obsess about them, and I work to do whatever it is that meets the magic formula of Global Services. As 2015 draws to a close, I have a spate of international travel coming up and much of it happens to be on United (sorry UAL, but you’re not always the most convenient or price conscious choice for me or my business). And there may be a few personal trips in there as well to round out the year. It’s worth it – every bit. Delayed flight? United puts you on a new connection without your even calling them. Cancelled plane? You’ll be immediately re-booked on any airline they can find to get you where you need to go. Making a tight connection? No worries, you’ll be picked up and escorted to your gate where planes are even held from departure for you.
My own experience with Global Services demonstrates why the program resonates so much with so many loyalists. In January 2013, returning from a wonderful trip to New Zealand, we arrived in Australia for our connecting flight to the US, only to learn that it was cancelled due to mechanical issues. If you’ve ever looked at the size of a 747, you’ll appreciate that re-booking that many people isn’t easy. Many of the passengers on the flight who were in first class were being told the best that could be done was a re-booking in two days. If you were in economy, well, you might as well have just renounced citizenship and decided to move to Oz (no complaints there – Australia and New Zealand are great places for relocation). But with my Global Services status, I went to the counter and asked the United personnel what they could do. The result?  A re-booking on a flight leaving for the US within 2 hours of our originally scheduled United departure from Sydney. Who else on the flight got this treatment? No one except me and one other Global Services member. For that, I am eternally grateful.  Sydney’s a great place but not when you have to get home from a 16 day vacation.
No matter what I do, however, I suspect I’ll never top one of my colleagues, who recently spoke at a dinner honoring him for his years of commitment to human rights, justice and religious liberty on a world stage. He centered his remarks on 10 things he is grateful for – unsurprisingly; they included his family, his friends and colleagues, his good health, and his excellent golf game. But high on the list – not first but nowhere near last – he said it: “United Global Services” – and the crowd gasped, not with shock but with admiration. Some true believers out there, that’s for sure.
So the other day, when I said to Chris that I needed to make sure I got Global Services status for 2016, he looked at me with horror and concern about how I had let there be the slightest doubt of this. I promised I would do my best to stay in the club-without-membership-applications. To which Chris replied that failure was not an option. So United, if you’re out there, I’m traveling and I’m with you.  Just keep me in the club – I can’t go back now that I’ve seen the Promised Land . . .
- Laura Flippin